When I coach managers to give constructive feedback, I stress how separating praise from criticism leads to each thought being heard and digested. For example, "Rick, this is what you did well . . . This is what I need you to do differently and why . . ."

That model is more effective than what we all tend to do: connect the good and the bad with "but." For example, "This is what you did well, but this is what you need to change."

Once we hear "but," we tune out. It tells us bad news is coming. And, in terms of feedback, most of us already know exactly what we aren't doing well.

So, what does providing feedback have to do with the recession?

In mid-September, US Federal Reserve Chairman Ben Bernanke said, "From a technical perspective the recession is very likely over at this point."

Bernanke had more to say. He used words like "but," "still," and "yet." 

So, in terms of the recession and what Bernanke said, which piece of information do you want to remember? Before the "but" or after it? Before. The recession is over! Yeah! Wait a second . . . why is no one celebrating?

Remember what was said after the "but." Keep planning for easier times while navigating through hard ones.

Regards from the San Francisco Bay Area,