 SMARTie Goals: Add "i" and "e"
Many of the companies shamed during the great recession had trained their managers to set SMART goals for their departments and direct reports. So, why didn't those SMART goals help us in tough times? Because they are much easier to craft than control. Putting goals on paper is simple compared to regular team and 1:1 discussions about how to meet and exceed objectives.
I also think something is missing in the current SMART definition. Consider a new approach to goal setting: SMARTie goals. What do the letters "i" and "e" stand for? Innovative and Ethical.
Innovative: how do your SMART goals address adding innovation into your organization's product or service? How can emphasizing a pioneering approach impact your employees, customers, and the bottom line? Ethical: how do your SMART goals do the right thing? How does being explicit that the organization balances generating revenue with principled action affect customer AND employee engagement?
Wondering why the "i" and "e" are lowercase? Small steps . . .
I'll be discussing this in detail during January's webinar, which will be held January 13 at 10 am PDT. Register now. And the video on this topic will be released in January. |
Complimentary Webinar on December 16 at 10 am PDT: 5 Ugly Performance Review Scenarios
Do you need to ask a direct report to raise the bar on his performance while at the same time being unable to offer any financial or promotional incentive? Need to explain to an employee why her behaviors conflict with the culture of your team and company? Time to finally address the struggling performer who has been inaccurately rated as "meeting expectations" by his former manager?
If these and similar "ugly" scenarios sound familiar, you won't want to miss December's webinar, as we will discuss how to navigate through these landmine-filled situations. There will be 45 minutes of presentation and 10-15 minutes of Q&A. Please join us; there are 3 seats available.
January's topic is Setting SMARTie goals and will take place on January 13 at 10 am PDT. Join us and register now. |
